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The third generation of the Samsung Galaxy tablet with a 7-in. screen announced on June 24, 2013. Repair of this device requires screwdrivers and prying tools. The device is available in white or gold brown with 8, 16, or 32 GB of storage, and includes a microSD slot that can hold up to an additional 64 GB of memory.

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Why won't my tablet's screen respond to touch?

My tablet is on, but I am unable to use it because my touchscreen is not working. I tried resetting my tablet, but when I turned it back on, my screen was still not responding to touch. Why won't my tablet's screen respond to touch?

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still waiting

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my tablet developed this same problem after I dropped it. I suspect something inside has come lose, or maybe broken. I found another site that recommended steps like doing a hard reset by holding the volume up and down at the same time and pressing the power button. I tried this and it gave me the option of starting normally or going into recovery mode. unfortunately my screen was still unresponsive so I suspect its the something lose or broken problem and I have to replace my tablet

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This hard reset worked for me. Holding volume button and power. Thanks. ;-)

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My tablet has just frozed on one screen can't turn it off or on can someone help please

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My surface pro 2 touch screen stopped working just don't he swipe screen so I can't get to my password and therefore don't have access to get inside the tablet. Ive done a refresh and of course restarted an dconpletely turned it off. It is completely charged. I don't know why else to do. Any suggestions?

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15 Answers

Chosen Solution

Hey Aaron,

The problem could be as simple as an interfering screen protector. Try removing your screen protector or device case and see if the touch screen will work then.

Since you already reset your device and it didn't work, try replacing your screen. You may have a faulty screen and digitizer, which is why your device won't respond to touch.

If all else fails, replace your motherboard. This is the main component of your device that deals with all of its functions, and if you have tried all of these solutions, then your device should start working again. Check out our troubleshooting page for more information on your device's problems!

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13 Comments:

but what if it does work but only some parts in the screen doesn't and what if the keyboard doesn't respond when you click on a letter

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Rubbish. That means you are losing screen functionality. Your screen may be using a large percentage of your battery. The Android OS (operating system ) on your device should not be using more than 12% of your battery. Although I realise you are unable to check. When you device has been in while place the palm of your hand on the front and back of your device, if it is not then you will Need a replacement screen but don't do this yourself as you will void the warranty

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Try this. it work for my tablet.

It it the battery head problem. use some paper to top up the battery connector cover back. it will compress the head. it is fix. for screen on and off.

2) screen not function - try this. add some paper to the centre on the motherboard. it will compress when u cover it back. it work for me. tq.

hope this will help you guys.

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My screen was broken so I installed a new screen. The screen does come on but it will not allow me to unlock the tablet. The screen seems totally unresponsive. I was able to take my finger across the screen and get to another screen but not the one that has my apps. I thought it might be my screen saver because it had bubbles under it, so I took if off and still cannot get to my home screen or unlock the tablet. I have a Dragon Touch A1X ten inch tablet. It worked great until the screen was broken and I had to replace it.

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Try holding down the home button

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i had this same problem on 2 different tab s2's here is what i figured out......

the trick i found out is to not put your tablet in power save mode, my buddy had his in power save mode and the touch would not be responsive after we locked the screen, so we exchanged it (of course we didnt know this was the issue at 1st) and got a new one and did the same thing, initially reading on here and trying all these other "Solutions" i thought it was apps he was installing.. deleted those and nothing...so i see his tablet is in Power Save Mode and i turn it off...and WALA!!!! it worked, no problems with it now it works fine....i mean we have a volume down key issue but its not too too big of a deal... but i really hope this helps you guys, i was really annoyed with customer service, they didnt help at all, they just pointed me to a sevice technition in my area, and they will charge you, i forwarded this info to thier head of quality control with my info hopefully they can get back to me to help the later versions with this problem, its a very nice and amazing tablet when its working :)

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30 Comments:

how do you turn off the power save mode when you can't get the screen to respond and it's locked it won't even accept the swipe to open?

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"To force reboot your device, press and hold the Volume down and Power/Lock keys on the device for 10-20 seconds. This performs a simulated battery disconnect." This worked for me today after turning on the power save mode last night. Everything is back to normal now.

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I did this on my husband's tablet -- turned off the Power Save Mode, rebooted and the touchscreen started working again. Thanks for the advice!! He is very happy again!!!

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Your great man... Your answer Help me... Thanks a lot

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Thank you, thank you, thank you! Pressing and holding volume down and Power keys worked just brilliantly. I wonder why this happened to my tabS now, after more than a year working on power saving mode and never having a slightest problem. I also noticed that when the screen was non responsive the tablet would not charge.

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Wow what rude responses for this question. If the touch does not work after the reset you tried and there is not a screen protector on it, I would replace the screen. The screen on the Galaxy Tab 3 is not a difficult one to swap out. If you need any help doing it, there are guides on this site for you. Hope you find the fix.

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brilliant.thanks heaps.worked straight away.now i think i will disable the power saving mode.to avoid a repeat.as suggested in this forum.i love my samsung tablet.

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So you replaced non cracked screen and it works again ?

My screen was broken but it worked. I place a new one and it work couple of months but now it doesn't. I think I will try with another replacement.

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The whole screen or digitized glass only?

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if your android system is not responding and stuck in the same page even if u are trying to make it on/off and still staying in that page just press on the power button hardly at least for 10 sec and ur android system will shut down and just switch it on

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thank you! this worked

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still not function

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whoops,i posted my reply to above answer.lol. but thanks so much for your too easy fix to my annoying freeze problem.and next will be to disable power saving mode to stop recurrance.as it never used to do this,but lately is happening alot. thanks again/

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Yeah my rca tablet won't let me swipe to get in idk what to do

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Can't even get in

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We have an Asus tablet that first had intermittent touchscreen problems such as non responsive areas on the screen and ghost touches. All the factory resets and software updates did not help at all. We bought and installed the new digitizer screen - no change.

Cause:

bad contact of the digitizer ribbon cables due to the loose latches.

Advise that finally helped:

cut a piece of film (like the film used to protect the screen) to the size of the digitizer cable and insert it on top of the ribbon cable into the same slot.

The problem seems to be common across all manufacturers.

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Say this in a different way I don't follow the advice. I have replaced my digitizer and then whole LCD and still no touch response. The film holds the ribbon cable into its receptacle?

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You are my favorite person on the planet right now! Thank you!!! This fixed my kids tablet and he's so excited he's running in circles yelling!!! Thank you!

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What is all that. Can u help me. Please

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Same thing happened to me here is my solution. 1. Do a force rest by pressing both volume buttons and lock button. After rest your screen will still 'lock up' again if you lock your screen so be careful. 2. Do a update of your tablet. This fixed my problem. However I did not drop my tablet. It was a operating error.

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I tried everything and my Samsung Galaxy tab 3 still won't respond to the touch plz help

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Ok i am trying to do a hard reset on my dragonforce tablet i hold power button and volume button simultaneous and then this pic comes up

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I had the same problem and the hard reset fixed the touch screen. Thanks for the solution. :)

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DickDickDickDickDick

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I don't want to reset it

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My tablet would not respond to me touching the screen so i searched up ways and none of them worked so i kept pressing buttons and figured out that if i held down the home button it fixed it.

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See I have the next book tablet so I don’t have a home button so for there how can I get it to respond to me

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For how long did you wait for it to work? and did you have to restart it after or did it just worked.

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I just let the battery run out and when I recharged it, it was working again :-D. My little daughter is made up and so am I as this is the second one she's had and I wasnt going to buy another until Christmas ha....

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Thank you for advice though because it was the touch screen that would not work so I will turn battery saver mode off but dont no how? CAN ANYONE PLEASE HELP

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It should be in your settings.

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In my case, it was faulty microSD reader inside the phone. Try unplugging the microSD.

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My touch screen still does not work but I can use an external mouse and keyboard until I can fix it and I had to push the home button several times to get past the swipe screen. Holding the home button down DID NOT work for me. I had to push it several times up to about 6 or 8 times and the screen pops past the swipe screen and comes to the normal main screen every time. I have a Samsung tablet. That's what I discovered.

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My galaxy tab sm t705 motion control doesnt work

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I have Samsung tab 3. 10.1 i just replaced the lcd motherboard ribbon and my touchscreen wont work. I try steps above and nothing seems to work. Can someone please help?

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Hi!!! I have prestigio 3101...its new but touchscreen doesnt responde..2or 3 numbers and nothing else..than again 2 or 3..what I can do?

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I have a problem too. My lock screen isn't working. It just displays black. I can't access my notification panel and it is struck at same time and battery percentage. Rest of all apps are working properly. The only problem is with lockscreen and status bar. I don't know what to do now. I have tried to restart,but it doesn't. Powermode is also off. Need some solution!

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I have already posted my solution to the blank screen and buttons not working, I removed my A6 from the ,magnetic case and it immediately work as it should, as an experiment I put it back in the case and everything went black, removed it from the case and it worked OK again, I had originally tried to reboot it which did work but only to restart it, touch screen did not work along with home button etc. Why it should act up now after having been in the case for a long time s a mystery

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My son got a kids tablet it is kuio for Christmas and it was working good yesterday till I got it off the charger and it was still on and now it won't let me to touch anything on my screen

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I am having a problem with my Galaxy Tab A8. The touch screen just stopped working. I can't get past the lock screen. It has never been dropped and has no cracks whatsoever. Please help😔

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Aaron Lee will be eternally grateful.
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