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Repair information for the 7" Android tablet by Samsung. Fixing this device is straightforward, and requires only common tools. The Samsung Galaxy Tab is an Android-based tablet computer produced by Samsung. The 7-inch Samsung Galaxy Tab is the first model in the series. It was introduced on September 2, 2010

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Why are my menu buttons (home, search, back buttons) not working?

The menu buttons on my Samsung Galaxy Tab 7.0 aren't working. Why is this happening, and how can I fix it?

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My munu buttons back back button and remaining two buttons are not working please help me what is problem

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Thank my home button and my other to button is working now because I took it out off the case thank you for a good comment on the phone and tablet

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Back key and recent key are not functioning

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Back key and recent key are not functioning

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Is there any app which can show the botton on the screen

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23 Answers

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I had this problem. I realized that it wasn't actually a problem with the tablet. The case it was in was putting too much stress on the tablet, and this inhibited the home and other keys. Once I took it out of the case, it was fine.

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57 Comments:

I have the same problem, does this mean that we can't put the tablet in a case ?

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You're right! I tried to put it off then it works! Put it on again, the home-search-back button not working again!

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I just read this post because I was experiencing the same issue. I removed the case and boom all is working again! THANK YOU!

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Same here...took it out of the case and now it works just fine

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It's not "stress on the tablet"- it's the magnets in the folio that are affecting my device.

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Dial on keypad *#2663#

and press on TSP FW Update and it will resolve back button problem..I searched lots of tips to solve it..i've done lots of solution they told..but this thing rescue me..Cheers

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47 Comments:

Thanks joel, it did work for me.

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this is the only solution on the page that worked. thanks

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Joel I dont know who you are or where you are from, but my simple words to you are THANK YOU SO SO SO SO SO SO SO SO MUCH you are a life saver. Your solution worked like a charm :)

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I dialed *#2663# in my lenovo k3 note for solution back key.it show invalid mmi code.what is the meaning of it? And please tell me how back key and middle key of lenovo k3 note will work?I m so worry about this please....

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I wish this helped. I entered the code but it gives me an error message :(

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Hi Guyz,

Its very simple way to get rid of this problem.You just download an app from play store named as

"Back Button (No root)" install it and enjoy the functionality of all buttons like home,back etc.Its actually helpful if your androids menu main menu buttons are not working.

or you can search via browser here it is :-

https://play.google.com/store/apps/detai...

Thanks,

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16 Comments:

Its really works plz try this.

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Its really very good app. I have problem in my Lenovo K3 note yesterday onwards. when i approached service center they have informed screen and touch combo has to be changed for that he is charging 2000Rs. By this Back button app my work is so simple. Thanks a lot.. I had been using this mobile from past 21 months. But no issue. Only yesterday i face this back button not working. I though i ll go and buy new mobile MI-4 instead of reapair. but this app saved my money. Thank you guys..

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Worked like a dream. I tried factory reset. Reset to default settings. and *#2663# on the keypad. The app works for me. Thanks @rajsingh

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super bro really working

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Thanks! It's helps a lot.

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i had same problem once i take it out from case i start working perfectly

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what is meant by case?

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I don't understand what do you mean by case and how does work

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I try this but updation is failed what can I do now ??

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One of the most common reason to android home button stopped working is system OS update or screen replacement. Let see some possible solutions that can fix home button not working on android phonehttps://www.bestusefultips.com/home-butt.... Also software key problem is the common hardware problem after update OS.

First of all restart your android phone or tablet. If not solve then try below solutions.

Fix home button not working android Nougat, marshmallow, lollipop:

Factory reset android phone:

Step 1: Open “Settings” app on your phone

Step 2: Tap “backup & reset” under personal section

Step 3: Touch “factory data reset

Step 4: Tap on “Reset phone

If you have a set screen lock on your device, you’ll need to draw pattern, PIN or password to unlock it.

Step 5: Tap “Erase everything

It will erase all data from you device’s internal storage

Step 6: When your device has finished erasing, select the option to reboot your device.

Step 7: After complete process, restore your data.

Reset android phone in recovery mode / Wipe cache partition:

Step 1: If turn on your phone, switch off it

Step 2: Press & hold the volume down button and the power button at the same time until the phone switch on.

You can view the Android system recovery screen on your device. By default “start” button seen on your android nougat 7.0.

Step 3: Press the volume down button until see recovery mode

Step 4: Press the power button to restart in recovery mode

You can see the above screen of android robot with red exclamation mark (red triangle) on phone screen.

Step 5: Press volume buttons to scroll to “wipe cache partition”, press the power button to select it.

This message seen on the screen: Wipe cache?

Step 6: To confirm, use volume buttons to scroll to “Yes” and press the power button to select it.

Clearing the cache data may take 1-2 minutes.

Step 7: Use the volume buttons to scroll to “reboot system now”, press the power button to select it.

I hope above given troubleshooting steps fix your home or power button not working android phone or tablet.

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9 Comments:

i have moto x play in which the navigation buttom is not working after nougat update from mashmellow..plz help!!

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Does this erase the data i have ? Or do i get back the data after restoring

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I have xiami redmi 4a model … have a problem with back and home with resent at bottom of the screen… how to fix it

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Did this worked on you?

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Factory reset worked for me!

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HEY guys

I have lenovo a 6000 and I got the same damm problem with home key,menu key, back key

so I go in care centre that say that my lenovo's touch pad is gone and its charges are 2800-3000rs

but I got the temparory solution

download application like EASY TOUCH, SIMPLE SETTING,HOME LOUNCHER or louncher with home key,back key,menu key

but the best is easy touch application

but remember its temparory solutions

hope it will help u

THANK U

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2 Comments:

but my back key is not gone.

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Hi! My tablet is also lenovo but my problem is one side only working if u move it horizontally( turn it on right side) if I swiped down(ont the top)it won't show but if I swipe it up wards(down side) It shows how? To solve? Pls help!

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Try restarting your Device. I think it will work coz it worked out for me.

Good luck!!! ♡♡♡

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4 Comments:

It must be the case coz I only experinced this since yesterday after buying new case

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Restarting the deice helps but the problem repeats soon again

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It doesn't worked on me...

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I have many time restart my lenovo k3 note for working of back key and middle still it is not working.what I will do? please tell me Joel....

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I've also had this problem intermittently - have taken it out of its Bluetooth keyboard case (after a full factory reset seemed to have no effect at all) and it seems to be working... will see if it reoccurs! Thanks - I was nearly going to send it back to Samsung to try and get it fixed!

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I had this happen to, I flashed the rom 4 times and even tried a 5.1.1 rom and still no back button.

I reflashed my rom back to 4.2.2 and all is good.

I haven't seen any fixes yet but personally, I hate lolipop anyway.

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1 Comment:

Also had this problem and like a previous comment said, it was the magnet on my case that made it stop working. I folded the magnetic flap so that it would be easier to hold the tablet. Once I unfolded it and just let it hang there, the buttons started working again.

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I restarted the tablet and now it works! I hope this wont happen again. All you have to do is click the off button and turn it back on. NOTE: you do NOT have to turn your tablet ALL the way off! Just off & on. Ex: If the

If you cannot exit stuff, try the home button, then turn the device of and click the game and then turn it off. Hope I helped! :)

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You can try using the back button app from play store. It works like charm

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thank you, thank you!!!!!

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I had the same problem I heard it had something to do with the lollipop upgrade, no its not, all you have to do is ROOT your device and hey presto its working again it did it for me!.

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How do i do that Peter?

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I had seen this problem in my new Lenovo k3 note today.I remove both covers for 1 minutes and then put back.

Now It got worked

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My recent apps button is not workin .. i already tried restore factory settings,restarting and nothing actually worked.. somebody please help me..

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I have also same problem please help me...

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I had the same problem with my galaxy after I replaced the screen, was really annoying, tried a few things first like factory reset updates install uninstall, nothing worked so I replaced the usb docking port circuit board whatever you call with the help of YouTube and it has worked fine ever since, the component was only 8 quid! Buzzing!

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Yah thanks for your suggestions. It really works. My kids have wrongly put the case upside down . After putting in right position all keys are working. Thanks

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Your battery is saving power,so get in there and turn off the restrictions in the Power Saving mode. I was worried too,I trust that you would figured it out.

Update (06/04/2016)

Your phone when to Power Saving mode, and that will restrict your lights, apps, etc. Go to your Power saving menu and toggle it off

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Did that still not functioning

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Hope this article will help you out as the same issue was faced with me earlier...

http://infomash.net/home-button-not-work...

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Install the touch keys app, if other part of the touch screen is working fine.

https://play.google.com/store/apps/detai...

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In my K4, I turned off CBAC in Power Manager and the soft keys are functional again..

But yes the picture quaility/display changed a little.. but am happy that the keys are operational..

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What! Battery saver making buttons disappear! BULLSHIT! Why talk when you just don't know the answer!

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Hello!

Check this video and really worked to fix problem with no working buttons bottom navigation bar...

Worked for huawei every models, and other android phones!

Hope to help you!...

https://www.youtube.com/watch?v=MKGrqV8z...

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It seems funny but it really works. Just tried and dropped my phone (on the couch) and everything is back

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There might be something

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I did not solve the problem i have a galaxy tab a6 with no case if I put a coin on it everytime and wait 1 minute then the buttons work but it damages my coins.

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Turn off the Power Saving mode.

Go to Battery and device care>Battery>Power saving mode

Then turn off the limit apps and home screen using toggle button.

Hope this helps!

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A new [Charger port flex cable]_that's it..

Its for hardware menu home back button and cherger and sim and speaker functionality

Disconnect the existing one

now turn on the phone just to see

If safe mode issue resolves if so

Buy a new one and replace it

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enshad74 will be eternally grateful.
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