Screen shows only "Kindle Fire"

My g-Kids Fire was froze with the fire logo displayed on power....tried some of the steps listed here but no luck. Unless I missed it in the comments....here is what was done to recover...a guess really. Power the unit off. Press and hold both volume buttons while holding these two down, power on. A text display will be shown with an option to clear and reset to factory defaults. Use the volume buttons to move the menu selector and the power button for the enter key. A confirmation screen will be displayed, scroll down to the one that make sense (sorry don't recall the language). Then enter key again. Fire will be reset and display progress messages. Enventually it will power off. Power on again and the unit should be working.

I just called Amazon and because my Kindle Fire which I paid $200 for a little over a year ago is not under warranty any more, they will not replace it. I am downgrading to a black and white read only Kindle and that will cost me $69. And the problem is that the connection on the Kindle is loose or doesn't connect correctly to the charger. Right now I'm trying to charge it with a magazine under the charger holding it in the "correct" position so it will stay in the charging mode (light orange). What a crock. I am not a happy customer....

Do NOT send your Kindle off to be repaired to anyone on here saying they can fix it. ! They will keep your kindle and take your money as well. Take it some where local where you live and have it repaired.

We repair these A LOT! The jack is unbalanced on the Main Board and is easily detached by normal wear and tear. Soldering the jack back on to the board is a little tricky but the real repair is getting the port sturdy to prevent the issue from re-occurring.

We do a full repair by removing the old solder on the board and the jack then reattach using flux and fresh solder. We also stabilize the port so it doesn't happen again.

You can send it from anywhere in the US and we'll repair it for $39.95 which includes return shipping.

www.rockhoptec.com

please call or email with any questions!

(585) 487-8220

alex@rockhoptec.com

Hey Guys here is a soultion to your problem if none of these work! My new friends at

SRR Manufacturing Services helped me fix my Kindle! I had the same problem but I went to their site at " http://srrmfg.com/about_us " and I went down to the Kindle USB port repair (thats what i thout was broken at the time but it wasent that) I saw that its a $30 fix so I said its been broken long enough so I went to contact us and then they emailed me. Here is what the said

"Hello,

Thank you for inquiring about our Kindle Fire USB Charge Port Repair Service. We charge a flat rate of $30.00 per Kindle. The flat rate includes parts, free return shipping, labor, testing of the repaired Kindle and a one year Warranty.

You don't have to pay for the service up front if you chose to pay by PayPal or Credit Card. We will send you the invoice via PayPal once the repair has been completed. We can also send you a PayPal invoice now if you prefer. We can only accept credit card payments through PayPal at this time. A credit card can be used to pay a PayPal invoice even if you don’t have a PayPal account. We also accept Checks and Money orders. The Check or money order must be sent with the Kindle to speed up the repair process. The check must clear before we can ship the Kindle back to you. We are a no fix = No pay facility. There is no charge for the repair attempt if we can’t fix your Kindle. Although it is very rare that we wouldn’t be able to fix a Kindle. We also do not charge any hidden diagnostic fees like our competitors do.

You must box up the Kindle and pay for the shipping to us. The post office has a small flat rate box for about $5.80 that works great. Just make sure to bubble wrap the kindle. We pay for return shipping. Next day return shipping is available for $20

I have attached a contact and return shipping form to this email. Please fill out the form and send it with the Kindle. That way we can contact you when we receive the Kindle. I will contact you when we receive your Kindle. I will also contact you again when the repair has been completed."

So I shipped my Kindle and they emailed me when they got it then they email me when it was complete. They said that your charging port was NOT broken but they got it fixed for the same price so they shipped it back and my friend is playing on it right now! If you need more info go to there site and contact them! Thats how i got my Kindle fixed!

You are going to have to Google on software to reset a Kindle Fire and it will "Brick" it. Follow instructions on a video on youtube.com if you like. I did. Not that hard to do. Good luck!

My kindle fire 8 hasn't really been charging and when I try to turn it on it will either stay black wi th no noise or short circuit with a black screen. I've tried charging it and turning it on, I had this problem not to long ago and nothing is working.

Hi Nancy,

Were you able to replace the battery? If yes then did your device function properly after the battery replacement?

Thanks,

Shubhangi

there are other options to repair if kindle if you want to use it still.....

try this option http://jordanzaerr.github.io/blog/2013/0...

basically resets entire kindle back to factory and you will have to redownload everything but it will work again....

I would have to suggest a battery replacement most of the time when your Kindle just sticks on the Kindle Fire screen. Could be software also but not likely.

hi guyes

my kf just show me on the screen the kindle fire and it wont boot up, now to you what should i do? i tried a lot the way you told that push power buttom for 20 or 30 or 60 sec, but it is like a brike, and just show me kindle fire, and i charged it for 2 daysssss

My Kindle Fire HDX 8.9" is stuck on the "Kindle Fire" screen. I've tried a hard reset, but nothing works. I've only had it for a little over a year. $300+ wasted! On the other hand, my iPad that I've had since 2010 is still working almost good as new (a few charging issues). I should have got a new iPad.

Well try to get a battery replacment kit from amazon and fix the battery

I took mine to a phone doctor store. They thought it was the battery. Waiting for that to come in to see if that fixes it. I'll let you know.

SRR Manufacturing Services has had mine for months now and won't send it back. Avoid them!!

my kindle fire HD 6 has shut down completely sine September 2015... this is the second time this happened. but luckily after the first time it turned back on randomly . i believe the reason this happened is because i haven't been active with it for about a month or too. im praying that this second time will end up like the first time when it turned back on.

This Should Hopefully Help you, While it is showing the screen, hold the power button down until the screen turns off (mine took about 16 seconds) then wait for around 30 seconds, then power it back on and wait for the screen to turn off during booting and then hit the power button for the screen to be alerted that you are there, then it should show the correct screen (the screen you swipe to get in) I Hope This Will Help you with this Problem, i had the problem and i did this.

If nothing else works connect cable to power source. Grab a tiny piece of aluminum foil and wrap AROUND the male piece, leaving the center open for obvious reasons. Plug it up and it's magic.

You may need to enter Recovery Mode and factory reset the device. Enter recovery mode WHILE UNPLUGGED. Factory reset then repeat steps above.

hey everybody,my kindle fire fell into the Indian ocean but i picked up really first before it sunk,so it got a bit wet,after for an entire day it did not go on,so i charged it the whole night,turned it on in the morning and it just displayed the kindle fire logo and fastboot in yellow writing, I did a combination of things at first,held down the power button till my fingers hurt,held both volume buttons down and the power button too,for minutes till it hurt again,prayed and believed lol,finally I switched it off the turned it back on after 45 seconds and as soon as the kindle fire logo displayed I pressed down the power button again,and again ,and again and kept pressing down,on and on and on and on,just tapping on the power button must have been more than thirty times,my shoulders hurt.Then with ninja like precision ,swiftly moved my other fingers on the volums buttons and pressed both down and kept holding down while tapping on the power button,it turned on !!! But mostly I believed!