Printer: Brother DCP-L2550DW
Router: NETGEAR R7000P
Error: Printer can’t find the NETGEAR SSID using Setup Wizard, but could see neighbors SSIDs.
Solution: Set Brother Printer Domain Name Server number same as NETGEAR Internet Port DNS number. Run Setup Wizard, SSID is found. Enter network password. Connected.
1. Press ▲ or ▼ to select Network, press OK.
2. Press ▲ or ▼ to select WLAN (for wireless connection), press OK.
3. Press ▲ or ▼ to select TCP/IP, press OK.
4. Press ▲ or ▼ to select DNS Server, press OK.
5. Set DNS number same as NETGEAR Internet Port DNS, press OK
6. Press ▲ or ▼ to select Network, press OK.
7. Press ▲ or ▼ to select WLAN (for wireless connection), press OK.
8. Press ▲ or ▼ to select Setup Wizard
9. SSID should now be found, enter network password.
NETGEAR DNS varies depending on configuration and ISP. Once logged into router see, Advanced > Setup > Internet Setup to view DNS
28 Comments
What's the model number of the printer?
by mayer
thanks everyone ..it was very helpful
by vaidya
If you've recently switched from 2.4GHz to 5GHz wifi - this is the problem! Brother printers cannot connect to 5GHz wifi, but if you ask your internet provider, they can split the combined network into two separate networks, a 2.4GHz one and a 5GHz one - then connect your printer to the 2.4GHz!! I spent far too long trying to figure this out, so I hope this saves someone the hassle.
by e.crawley73
Turn on your Brother Printer
To reset the wireless connection press the Menu button
Press OK.
Select Network Reset.
Press 1 to Select Yes.
Press 1 again to confirm the reboot
The printer will now reboot and the network reset has been successfully done.
Follow the next step in order to connect your Brother Printer to Wi-Fi.
Connect Brother Printer to Wi-Fi
Once you restart the Brother printer after the network reset you’ll see a message Wi-Fi setup will start. Refer to Quick Setup Guide
Then Press OK
Press Ok three times to get inside Setup Wizard
A message will appear on your screen Enable Wlan? Press Ok to accept. Press Ok Again
Wait for a moment while it searches a wireless network
A list of SSID will appear on the screen choose the Wi-Fi network you want to connect with and you need WEP Key/Wi-Fi Password of your router to connect Brother Printer to Wi-Fi
Enter the Wi-Fi password using the Brother Printer Keypad
Next Press Ok and then Press 1 to apply the settings
by pcasta premium
Get as far as entering wireless network but doesn’t ask for password?? And so just reverts to home screen??
by David Bartlett
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