iFixit Works With Microsoft to Manufacture Service Tools for Repair Techs

iFixit Pro independent repairers, Microsoft Authorized Service Providers, Microsoft Experience Centers, and Microsoft Commercial customers can now purchase Microsoft service tools for Surface devices directly from iFixit.com.

“Microsoft has taken a big step toward making repair accessible to their customers, and their timing is perfect as Right to Repair gains momentum across the US,” iFixit CEO Kyle Wiens said. “Having OEM tools available will give repair technicians the ability to help their customers keep their devices alive for longer.”

This program is launching with three tools, as well as weights and accessories, all designed by Microsoft and manufactured by iFixit. These tools enable precision debonding and rebonding of adhesive for select Microsoft Surface models and will undergo the same rigorous quality testing and attention to detail that we give to all of our products.

Successfully working with adhesive is one of the most challenging aspects of repairing the Surface line. Adhesive must be precisely loosened without damaging other components. During reassembly, achieving a strong bond requires precise application of force. While not necessary to complete a DIY repair, these new tools are designed to prevent damage and will help technicians performing a high volume of repairs, and assist in improving accuracy and matching factory-level adhesion.

The Surface Display Bonding Frame is used in conjunction with weights to press the screen assembly onto the device to ensure proper adhesion. The frame comes with a 12″ x 12″ piece of 3/8″ thick EVA foam to place under the device during repair. We offer the frame in two sizes:

• Surface Display Bonding Frame for Microsoft Surface Pro 7+ (2021)
• Surface Display Bonding Frame for Microsoft Surface Pro 8 and Pro X

The Surface Battery Cover is placed on top of the opened device to ensure that no accidental contact is made with the motherboard or other sensitive components. This part is compatible with:

• Microsoft Surface Laptop 3 (13.5-inch, 15-inch), 4 (13.5-inch, 15-inch), Surface Laptop Go, Surface Laptop SE, and Surface Laptop Studio. 

The Surface Display Debonding Tool is used to separate the screen assembly from the device. The tool ensures that the opening pick is inserted just deep enough into the device to separate the screen assembly without damaging other components. This tool is designed for servicing:

• Microsoft Surface Pro 7+, Pro 8, and Pro X

iFixit Pro is available to repair professionals who agree to the Repair Technician’s Creed. You can apply for iFixit Pro here. Microsoft does not certify members of the iFixit Pro network. 

Microsoft’s decision to provide tools to independent technicians is a step in the right direction. Like many companies, they still have a long way to go on their repairability journey, and we’re excited to join them. This is a great first step, and a test of the market—we hope to offer these same tools to the rest of the repair community in the future, and Microsoft is committed to expanding access to repair tools for new products over the next year.

iFixit engineers and our online community are actively working on new repair manuals for these products.

We  will continue to provide free DIY repair information and parts for Microsoft devices to consumers. iFixit will always be an independent voice, and our editorial team operates separately from our partnerships team. We will continue to tear down and review new Microsoft products objectively.