Category: Consumer Rights

Even though some manufacturers try to undermine them at every turn, you have certain freedoms, and we’re here to fight for them. Let’s break some warranties.

Roundups

Appliance Repair Pros Struggle to Find LG and Samsung Documentation

An investigation of 50 appliance makers found that just 7 made service manuals for their products readily available. The report comes as the FTC weighs requiring OEMs to disclose repair…

February 8, 2023

by Paul Roberts - iFixit

Consumer Rights

Most Appliance Manufacturers Won’t Give the Public Repair Information, PIRG and iFixit Find

If you’ve ever tried to fix a washing machine, dishwasher, or other appliance in your home and struggled to find a service manual, you’re not alone. We recently surveyed the…

January 31, 2023

by Elizabeth Chamberlain

Right to Repair

How Parts Pairing Kills Independent Repair

The biggest threat to repair is no longer hostile hardware. Today, many independent repair shop owners are most worried about the trend in electronics manufacturing known as “parts pairing.” This…

January 17, 2023

by Lauren Greenlee - iFixit

Roundups

Parts Pairing Powers Planned Obsolescence, French Complaint Argues

Every week there are too many developments in the world of repair for any mere mortal to keep track of. Fortunately, Jack Monahan and Paul Roberts, authors of the Fight to…

January 14, 2023

by Jack Monahan - iFixit

Roundups

Repair Is the Least of Auto Makers’ Security Worries

A long-running tale of cybersecurity flaws in connected vehicles got a new chapter this week, after a security researcher revealed a serious security flaw in telematics software made by SiriusXM…

December 8, 2022

by Paul Roberts - iFixit

Events

The Right to Repair Movement is Everywhere

Happy International Repair Day! This year’s theme is “Repair Is Everywhere,” which we know deeply at iFixit. Every day, we hear from people around the world about how they’re able…

October 15, 2022

by Elizabeth Chamberlain

Roundups

As Midterms Loom, Repair is off the Radar

Each week, we bring you the top repair news from around the world, curated by the folks over at FightToRepair.news. Here are the happenings for the week of October 2nd.…

October 14, 2022

by Paul Roberts - iFixit

Roundups

How the FTC’s War on ‘Dark Patterns’ Could Help the Fight for Repair Rights

The Federal Trade Commission is going after “dark patterns” used by companies to trick or manipulate their customers. That could be good news for those fighting for a right to…

September 27, 2022

by Paul Roberts - iFixit

Right to Repair

Small Business Owners Fight for the Right to Repair in the US House This Week

With five US federal Right to Repair bills under consideration, legislators are starting to pay attention. Yesterday morning, the House held a hearing on Right to Repair. The Small Business…

September 15, 2022

by Elizabeth Chamberlain

Tech News

French Repair Index: One Year Later

Impossible to miss, the French government implemented the reparability index on many devices starting on January 1st 2021. This seismic shift puts the subject of phone, appliance, and other electronic…

September 15, 2022

by Sandra Auboy - iFixit