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Current version by: mayer (vote details)

Title:

Can't install OSX el capitan, stuck on installation screen

Text:

Hello!

Was trying to instal el capitan on my macbook , the installation starts and after a few minutes stops and a messaging saying the os x could'nt be install on the computer, please contact the software editor to get help.

I called apple and they said they can't give me any tech support, i guess cause my computer is too "old"..

I tried a few times, can't go back with my old os and i'm stuck on the installation program.

I made sure before trying that my computer had all it needs to install it.

Is there a way to complete the installation or go back to my old os without loosing all my data? I did a back up but a month ago..

Thank you for your help!!

Device:

MacBook Pro 15" Unibody Mid 2009

Status:

open

Accepted Answer:

+307610

Original post by: Eline

Title:

Can't install OSX el capitan, stuck on installation screen

Text:

Hello!

Was trying to instal el capitan on my macbook , the installation starts and after a few minutes stops and a messaging saying the os x could'nt be install on the computer, please contact the software editor to get help.

I called apple and they said they can't give me any tech support, i guess cause my computer is too "old"..

I tried a few times, can't go back with my old os and i'm stuck on the installation program.

I made sure before trying that my computer had all it needs to install it.

Is there a way to complete the installation or go back to my old os without loosing all my data? I did a back up but a month ago..

Thank you for your help!!

Device:

MacBook Pro 15" Unibody Mid 2009

Status:

open